Last updated: August 31, 2026 · 日本語
These Terms of Use (the “Terms”) set out the conditions for the provision of “HearText” (the “App”) and the rights and obligations between the operator of the App (the “Operator”) and the user. By downloading, installing, or using the App, the user is deemed to have agreed to these Terms.
This English version is a translation provided for the user’s convenience. If there is any discrepancy between this English version and the Japanese version, the Japanese version prevails.
1. Application
- These Terms apply to all relations between the Operator and the user concerning use of the App.
- Any guidelines, notices, help, or similar materials separately established by the Operator for the App (the “Individual Provisions”) form part of these Terms. If these Terms and the Individual Provisions conflict, the Individual Provisions prevail.
- If these Terms conflict with any description of the App made outside these Terms, these Terms prevail.
2. Definitions
- “User” means any person who uses the App having agreed to these Terms.
- “Offline Transcription” means the transcription feature that uses the speech recognition function provided by the device or OS.
- “Premium Transcription” means the high-accuracy transcription feature that uses an external speech recognition service.
- “Premium Plan” means the paid auto-renewing subscription offered by the App.
- “App Store” means Apple Inc.’s App Store and any other distribution platform through which the App is distributed.
3. The App
The App converts audio captured from the microphone into text in real time and displays it clearly on screen, in order to assist face-to-face communication with people who have difficulty hearing. The user can use features such as text input, the board feature, display adjustment, and screen rotation for face-to-face use.
Transcription results may contain errors or omissions depending on the content of the audio, the manner of speaking, ambient noise, the communication environment, the language, the state of the device and OS, the availability of the speech recognition service, and other factors. The App does not guarantee the accuracy, completeness, or timeliness of transcription. The user must not rely solely on the App’s transcription results in situations that require accuracy, such as emergency communications, safety, medical matters, or important legal or financial decisions.
4. Operating Environment
- Use of the App requires a supported device and OS and permission to use the microphone. Some features require an internet connection.
- The user shall, at the user’s own cost and responsibility, prepare the device, communication lines, electricity, and other environment necessary to use the App.
- The Operator may change the operating environment of the App without notice.
5. Account
- Creating an account and signing in are required to use certain online features and the Premium Plan.
- The user shall register the account with accurate information and promptly update the registered information if it changes.
- The user shall manage credentials at the user’s own responsibility and shall not allow any third party to use them or lend, transfer, or share them.
- Acts performed through an account are deemed to be acts of the user of that account. The Operator is not liable for damage incurred by the user or a third party due to unauthorized use of credentials, except where the Operator is willfully at fault or grossly negligent.
- To request deletion of an account and registered information, contact the Operator at the contact address at the end of these Terms from the email address used for registration.
6. Premium Plan (Auto-Renewing Subscription)
The Premium Plan is a paid auto-renewing subscription that includes the following. The offering is shown in the App and on the App Store product page.
- Premium Transcription available for a set amount of time each month.
- Unlimited use of the automatic line-break feature in offline mode, with no time limit.
- Unlimited use of Group Mode (room sharing), with no limit on the number of uses.
The offering and the available time are as shown in the App or on the App Store product page. The Operator may change this content and will give advance notice in the App or on the App Store of any material change.
6.1 Fees and Payment
- The fee for the Premium Plan is the amount shown on the App Store and is displayed in the currency of the country or region set for the user’s App Store account.
- Billing, payment processing, and receipts are handled through the App Store operator (Apple Inc., etc.). The Operator does not retain the user’s credit card number or other payment information.
- The fee is charged to the user’s App Store account when the purchase is confirmed.
6.2 Auto-Renewal
- The Premium Plan renews automatically unless auto-renewal is turned off at least 24 hours before the end of the current period.
- The renewal fee is charged to the user’s App Store account within 24 hours before the end of the current period.
- Each renewed period has the same length as the immediately preceding period.
6.3 Cancellation
- The user can turn off auto-renewal (cancel) at any time from the settings screen of the user’s App Store account. The Operator cannot carry out the cancellation on the user’s behalf.
- Even after cancellation, the user can use the Premium Plan until the end of the period that has already started. No pro-rated refund is provided for cancellation during a period.
6.4 Refunds
- Fees already paid are, in principle, non-refundable, except as required by law.
- Whether a refund is available and the procedure for it are governed by the terms and policies of the App Store used for the purchase. Refund requests must be made to the App Store operator.
6.5 Free Trial
- Before purchase of the Premium Plan, the App may offer a free allowance to try some features. The Operator may change or end the free allowance without notice.
- Where a free trial period is offered, any unused portion of the free trial period is forfeited when the user purchases the Premium Plan during that period.
6.6 Changes to Price and Content
The Operator may change the fee or content of the Premium Plan. When changing the fee, the Operator will, in accordance with the applicable App Store procedures, give advance notice or obtain the user’s consent to the extent necessary. If the user continues auto-renewal after a change, the user is deemed to have agreed to the changed conditions.
7. Prohibited Acts
The user shall not do any of the following when using the App:
- Acts that violate laws or public order and morals.
- Acts related to criminal activity.
- Acts that infringe the intellectual property rights, portrait rights, privacy, reputation, or other rights or interests of the Operator, other users, or third parties.
- Acts that infringe the privacy or the secrecy of communications of a third party, such as recording, storing, publishing, or transmitting another person’s voice or conversation without that person’s consent.
- Acts that place an excessive load on the App’s servers or network, that gain unauthorized access, or that attempt to do so.
- Acts of decompiling, disassembling, or reverse engineering the App, or attempting to analyze its source code (except where expressly permitted by law).
- Acts of using a defect or specification of the App to use paid features without paying, or otherwise obtaining a benefit improperly.
- Acts of improperly creating multiple accounts or impersonating another person.
- Acts that interfere with the Operator’s operation of the App.
- Any other act that the Operator reasonably determines to be inappropriate.
8. Intellectual Property Rights
- Intellectual property rights in the App and all related programs, designs, trademarks, text, images, and other content belong to the Operator or the rightful rights holders.
- The Operator grants the user a non-exclusive, non-transferable, and non-sublicensable right to use the App only to the extent of using it in accordance with these Terms. These Terms do not grant the user any other rights.
9. Text Created by the User
- Rights in text that the user inputs, creates, or saves within the App (“User Content”) belong to the user.
- User Content is, in principle, stored on the user’s device and can be deleted by the user within the App. The Operator does not use User Content beyond the extent necessary to provide the App’s features. Details of the handling of information are as set out in the Privacy Policy.
- The user shall make any necessary backups of User Content on their own.
10. External Services and Third Parties
The App uses external services for speech recognition, analytics, authentication, purchase processing, and other purposes. Use of external services is subject to the terms and privacy policies established by each service provider. The Operator is not liable for the content or availability of external services or for the acts of their providers, beyond the Operator’s reasonable control.
11. Changes, Suspension, and Termination of the Service
The Operator will make reasonable efforts to provide the App continuously and stably. However, the Operator does not guarantee that the App will be provided without interruption, suspension, or defect, or that it will always be available when the user wishes.
- The Operator may change, add to, or terminate all or part of the App’s content without prior notice to the user.
- The Operator may temporarily suspend provision of the App without prior notice to the user in the event of maintenance, a failure, a communication line accident, a natural disaster, or other unavoidable circumstances.
- If the Operator terminates provision of the App, the Operator will endeavor to give advance notice by a reasonable method. The treatment of termination of the Premium Plan is governed by the applicable App Store policies.
12. Disclaimer
- The Operator does not guarantee that the App will fit the user’s particular purpose, that it will have the expected functions, accuracy, or usefulness, or that it will be continuously available.
- The Operator does not guarantee that the App is free from de facto or legal defects (including defects in safety, reliability, accuracy, completeness, validity, fitness for a particular purpose, or security, as well as errors, bugs, and infringement of rights).
- The Operator is not liable for damage incurred by the user arising from the App, except where the Operator is willfully at fault or grossly negligent.
- Notwithstanding the preceding item, if the contract between the Operator and a user who is a consumer regarding the App constitutes a consumer contract under the Consumer Contract Act of Japan, this disclaimer does not apply, and the Operator shall compensate for damage incurred by the user due to the Operator’s default or tort within the scope of damage that ordinarily arises (excluding damage relating to lost profits). However, except where the Operator is willfully at fault or grossly negligent, the maximum amount of compensation is the amount actually paid by the user in connection with the App to the Operator or the App Store during the 12 months preceding the occurrence of the damage.
- Disputes arising between the user and other users or third parties shall be resolved at the user’s responsibility and expense, and the Operator is not liable for them.
13. Exclusion of Antisocial Forces
The user represents and warrants that the user is not an organized crime group, a member of an organized crime group, or any other equivalent antisocial force, and has no relationship with any such force. If the user breaches this, the Operator may suspend use of the App or delete the account without prior notice.
14. Suspension of Use and Account Deletion
If the user breaches these Terms, or the Operator reasonably determines that there is a risk of such a breach, the Operator may, without prior notice, suspend use of the App, delete the account, or take other necessary measures. The Operator is not liable for damage incurred by the user as a result, except where the Operator is willfully at fault or grossly negligent. These measures do not give rise to any obligation of the Operator to refund Premium Plan fees that have already accrued.
15. Changes to These Terms
The Operator may change these Terms where required due to a change in law, a change in the App’s features or operation, or other necessity. For material changes, the Operator will give advance notice of the changed content and the effective date on this page or in the App. If the user continues to use the App on or after the effective date, the user is deemed to have agreed to the changed Terms.
16. Contact and Notices
Contact or notices from the Operator to the user are made by display in the App, posting on this page, or sending to the email address registered by the user. Where made by sending to the email address, they are deemed to have reached the user at the time the Operator sends them.
17. Prohibition of Assignment
The user may not, without the Operator’s prior written consent, assign or transfer to any third party, or provide as security, its status under these Terms or any or all of its rights and obligations under these Terms.
18. Severability
Even if any provision of these Terms, or part of it, is held invalid or unenforceable by law, the remaining part of these Terms and the remaining part of that provision remain in full force and effect.
19. Governing Law and Jurisdiction
- These Terms are governed by the laws of Japan.
- Any dispute arising between the Operator and the user regarding the App or these Terms shall be subject to the exclusive jurisdiction of the district court having jurisdiction over the Operator’s location as the court of first instance. This does not affect any rights regarding jurisdiction available to the user under the Consumer Contract Act or other laws.
20. Special Provisions for the App Obtained through Apple’s App Store
If the user obtains the App through the App Store of Apple Inc. (“Apple”), the following apply:
- These Terms are entered into between the user and the Operator, and Apple is not a party to these Terms. The Operator is responsible for the App and its content.
- The license to use the App is limited to a non-transferable license to use the App on a device linked to the relevant Apple ID, in accordance with the Usage Rules set out in Apple’s terms.
- Apple has no obligation to provide maintenance or support services for the App.
- If the App fails to conform to any applicable warranty, the user may notify Apple, and Apple may refund the purchase price of the App to the user. To the maximum extent permitted by law, Apple has no other warranty obligation, and any claims, losses, liabilities, damages, costs, or expenses attributable to a failure to conform to a warranty will be the Operator’s responsibility.
- To the extent permitted by law, the Operator is responsible for addressing any claim of the user or a third party relating to the App or the user’s possession or use of the App (including product liability claims, claims of non-compliance with law, and claims under consumer protection or similar law), and Apple is not responsible.
- If a third party claims that the App or the user’s use of the App infringes that third party’s intellectual property rights, the Operator will handle the investigation, defense, settlement, and discharge of that claim.
- The user represents that the user is not located in a country that is subject to a U.S. Government embargo and is not listed on any U.S. Government list of prohibited or restricted parties.
- Apple and its subsidiaries are third-party beneficiaries of these Terms, and upon the user’s acceptance of these Terms, Apple will have the right to enforce these Terms against the user as a third-party beneficiary.
21. Contact and Business Information
Operator: Takashi Sato
Email: talkboard.app6@gmail.com
For how the App handles information, please see the Privacy Policy.